UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

Support

Knowledge Base

Learn from Design Advisories, Known Issues, and Xilinx Solutions

Learn More >

Community Forums

Get support from experts and superusers in the community

Go to Forums

Documentation

Access Application Notes, Data Sheets, and User Guides

Learn More >

Additional Resources


?

Knowledge Base

Featured Topics

Browse Knowledge Base


?

Documentation

Browse Documentation


?

Service Portal

Alert

In the upcoming weeks, Xilinx Technical Support offices will be closed according to regional holiday calendars.  Please check the Technical Support Holiday Schedule for specific closure dates in your region.  During office closure periods, new Service Requests can be created but will not receive a response until the office has reopened.

  • Xilinx offers a comprehensive set of devices, design tools, IP cores, devices, development boards and kits. ?Some items can be purchased directly on-line or through Authorized Distributors.

Xilinx Technical Support provides assistance to all types of inquiries except the following:

  • Information on product availability, pricing, order lead times, and product end-of-life.
  • Software and Reference Designs older than the last two major releases. (e.g., if?2019.1?is the current release, versions?2019.x?and?2018.x?are supported, but?2017.x?is not supported)
  • PetaLinux commercial versions older than the last two major releases. (e.g., if?2019.1?is the current release, versions?2019.x?and?2018.x are supported, but?2017.x?is not supported)
  • For a detailed list of Embedded Software exclusions please reference the Embedded SW Support Wiki.
  • Software and IP installed on unsupported operating systems. See Xilinx Answer 18419.
  • Third-party demo and development boards. Contact the third party vendor for support.
  • Devices and IP used outside of data sheet limits, or in a manner inconsistent with general instructions in the User Guide. Modifications to cores generated by Coregen are not supported.
  • For design or coding assistance, contact your Authorized Distributor or Sales Representative.
  • Application Notes support beyond the reproduction of the specific conditions and scenarios presented therein.
  • Service Portal is not available to all customers
  • Service Portal is not available to University students with the exception of those authorized through the Xilinx University Program. For details, refer to the Xilinx University Program.
  • Quality and Reliability: We offer complete solutions and services to our customers. We work together through partnerships with customers, suppliers, using leading systems, technologies and methods and by fully engaging Xilinx employees in a culture of continual improvement.
  • Product Returns: We provide customers with component failure analysis service, where appropriate, to help improve the quality and reliability of Xilinx and customer products and manufacturing processes.

For assistance with Xilinx account problems, please use the Website Feedback form.

Xilinx Community Forums: An online gathering place of Xilinx users and Xilinx product experts with areas dedicated to all major topics. If you can’t find the answer you are looking for elsewhere, ask the Community

  • Solution Centers: Many Xilinx products and technologies have their own Solution Centers. These are guided overviews of our technical documentation and answer records. Start your search here for a comprehensive view of solutions available for your specific device, tool, or IP question.
  • Answer Records: Questions, problems, and issues are documented as answer records in this database of up to the minute knowledge.
  • Search Support: You can refine your results easily by narrowing your search by document type, answer record type, products, design flow, and more.
  • Design Advisory: A special class of Xilinx Answer Record designed to keep you up to date on critical known issues, and help guide your designs around them. Review the Design Advisory answer records for your device to avoid issues and save time.
  • Documentation Navigator (DocNav): This is a standalone tool available for download that will help organize your relevant Xilinx documentation. This is the best way to navigate to the latest Xilinx technical documentation and ensure you have the most up to date information. Download
  • Sign up for Alerts: Alerts are emails that are sent out to notify you of changes to documents that are related to your design. You can sign up for documentation alerts based on Devices, Design Tools, IP, Boards and Kits and many other topics

?

  • Sign up for training: Xilinx hands-on training programs provide you the technical knowledge necessary to begin designing right away.
  • Search Xilinx.com: Xilinx offers an expansive collection of support materials, such as product pages, tutorials, application notes, reference designs, and online training videos, to help you get the most out of your design.

?

Open a Service Request to get connected with a Xilinx expert. Get help with using and troubleshooting our products through every step of the design process.

Sign In
Page Bookmarked
手机购彩网 临海市 湖北省 钟祥市 大同市 兰溪市 湘潭市 松滋市 铁力市 彭州市 厦门市 宜春市 邹城市 彭州市 山东省 金昌市 平度市 海南省 双滦区 忻州市 葫芦岛市 十堰市 平度市 潞城市 临沂市 阜新市 普兰店市 汉川市 兴城市 都匀市 枣庄市 安达市 烟台市 高邮市 梅河口市 江油市 白银市 丰城市 孝义市 石首市 池州市 葫芦岛市 福建省 金华市 梅河口市 胶州市 上虞市 大石桥市 江阴市 吉首市 大庆市 铁力市 深州市 山西省 厦门市 项城市 永州市 原平市 明光市 耒阳市